What is personal data?
Personal data are all types of information that can identify you as an individual. This, among other things, includes your name, e-mail address, phone number, address and picture.
Basis for Processing of Personal Data
We process (use) your personal data whenever it is necessary for us in order to fulfil an agreement with you. This can be when you place an order or get in contact with us through our website or e-mail system. This is our primary basis for data processing.
However, we also process your data on the basis of consent. This includes sending you our newsletter and the collection of cookies when you use our website, i.e. for marketing purposes.
However, Vendlet never collects any information about you, without your permission to do so.
How long do we keep your data?
At Vendlet, we always strive not to keep your personal data longer than necessary.
The retention period depends on the type of personal data, legislative circumstances and a desire to be able to provide you with the best possible service.
For example, if you have an active customer relationship with us, we will store your information as long as necessary in order to provide you with the requested services. Any information regarding accounting we are obliged by Danish law to store for 5 years.
Likewise, if you have signed up for our newsletter, we will store your data until you unsubscribe.
You can read more about how long we keep individual types of data below.
Where is your personal data being stored?
Transmission of personal data
Whether we share your personal data with others, depends on the purpose for which we have collected it.
Under some circumstances, we share your personal data with public authorities or business partners, if we are required to do so by law. We never share your personal data without authorization, and we never sell your information to other organizations or businesses.
Vendlet has entered into data processing agreements with all external services that we use for the processing of your data. In some cases, we use data processors that are placed outside the EU. In this case, we always make sure that the processing of data is subject to data protection for example through the EU-US Privacy Shield Framework or similar agreements.
At Vendlet we are dedicated to making sure, that our processing of your personal data, takes place in a responsible and secure way.
We take safety breaches very seriously. Therefore, we have undergone several safety measures that help us secure your data. Our website is continuously scanned for security breaches and weaknesses so that we can act promptly if a data leakage should occur.
Further, your personal data is stored on secure servers and in secure networks, that can only be accessed by a limited group of employees depending on the type of data. Our employees are furthermore subject to Vendlet’s internal data policy, which secures your rights and compliance with current legislation.
Procedure for Security Breaches
Should we experience a security breach, or do we suspect a threat, we will report this to the rightful authorities. Depending on the scale and reach of the security breach, the people whose data has been compromised will also be notified.
If you suspect that data you have provided us, has been leaked from our system, you should contact our Danish offices immediately at email@example.com or at +45 9631 0050.
Purpose of the processing of personal data
We process your data for the following reasons:
To fulfil sales-related obligations: This includes delivery, service checks, invoicing, accounting and bookkeeping.
Customer services: This includes answering requests and queries and administration in general.
Administration: This includes general administration, for example in regard to recruiting and hiring processes.
Online marketing: This includes sending out our newsletter, placing cookies in your browser, and online marketing through third parties.
We do not currently provide an English newsletter. If you are subscribed to one of our other newsletters, please see the concerned website for more information.
If you contact us through the contact form on our website, we collect information about you. This includes your name, email address, phone number and message.
We collect these data solely to be able to respond to your request. We never use this information for other purposes than those you ask of us.
The message you send through our website is forwarded to our internal sales department, who directs it to whom it may concern.
Our system automatically stores a backup of this information for security reasons. The information remains there until you want to revoke them. We do not access these data or use them for any other purpose than to answer your request.
Fulfilment of sales-related obligations
Vendlet.com does not currently provide online sales. However, if you make an order through our Danish website, please find the concerned website for more information about data processing.
According to the new General Data Protection Regulation (GDPR) you have a series of rights in regard to the data that we process about you.
Right of access: You have the right to know what information we process about you.
Right to rectification: You have the right to rectify the information that we process about you.
Right to erasure: You have the right to have your personal data deleted from our system.
Right to restriction: You have the right to choose the purposes for which we process data about you.
Right to data portability: You have the right to receive the personal data we have about you in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller (i.e. company or organization).
Right to withdraw consent: You have the right to withdraw your consent to our processing of your personal data at any time. This will not affect how we have processed your data until this point.
Right to object: You have the right to complain about our handling of your personal data.
How to make use of your rights
If you want to make use of the above rights, please contact us through the contact information below.
Your inquiry must contain
A detailed description of your objection
You can also submit a complaint to the appropriate authorities in your country.
Find the appropriate authorities in your country through the European Commissions list.